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Terms of Service

Terms of Service Overview

Main terms governing our educational services

Online Services

Terms for online tutoring and virtual services

In-Person Services

Terms for face-to-face tutoring services

School Solutions

Terms for school district partnerships

Service Level Agreement (SLA)

SLA for institutional clients

SPED Services

Special Education support services terms

eLearning

Self-paced online learning terms

Marketplace

Find Educator / Self-service platform terms

Child Protection

Child Protection Overview

Comprehensive child protection policies

COPPA Consent Procedures

Verifiable parental consent for children under 13

FERPA Rights Notice

Educational records rights under FERPA

Age Requirements

Age-related policies and requirements

Reporting Child Abuse

Guidelines for reporting suspected child abuse

State Child Welfare Agencies

State-specific child welfare agency information

Privacy Policies

Privacy Policy

Our main privacy policy and data protection practices

AI Disclosure

How we use artificial intelligence

Cookie Policy

Cookie usage and preferences

Data Retention Policy

How long we retain your data

Data Processing Agreement

DPA for school districts and institutional partners

Incident Response Plan

Data breach response procedures

Link Checker Policy

External link monitoring practices

US State Privacy Laws

Comprehensive state privacy law compliance

Terms of Use

Terms of Use Overview

Platform usage guidelines

Acceptable Use Policy

Proper use of our platforms and services

Anti-Spam Policy

Our anti-spam practices

Comment Policy

Community commenting guidelines

Community Help Forum

Forum participation rules

Copyright Policy

Copyright and intellectual property

Domain Policies

Domain usage and subdomains

Infringement Report

Report copyright infringement

IPR Complaints

Intellectual property complaints

Trademark Notice

Trademark information

General Policies

General Policies Overview

General company policies

Background Check Policy

Educator verification requirements

Refund Policy

All purchases are final - use-it-or-lose-it policy

Translations

Translation disclaimer

Support & Resources

Company Details

Company information and DBA registration

SMS Services

SMS messaging terms and opt-out

Affiliate Program

Affiliate partnership terms

Accessibility Statement

Our commitment to accessibility

Holidays

Company Holidays

Official company holiday calendars

2026 Schedule

2026 holiday schedule

2027 Schedule

2027 holiday schedule

2028 Schedule

2028 holiday schedule

Holiday Archive

Past holiday schedules

Glossary

Glossary Overview

Legal and educational terminology

Paraprofessional Glossary

Paraprofessional and SPED terminology

Archive

Archived Documents

Historical legal documents and policy notices

Last Updated: January 1, 2026