SMS and Text Messaging

Overview

Kids on the Yard may use SMS (Short Message Service) and text messaging to communicate with students, parents, and users about our educational services. This document outlines our SMS policies, terms, and conditions.

Consent and Opt-In

By providing your mobile phone number to Kids on the Yard, you consent to receive text messages from us. This includes:

• Educational reminders and notifications
• Schedule updates and confirmations
• Important service announcements
• Marketing messages (with separate consent)

Message Types

Educational Communications

• Lesson reminders
• Assignment notifications
• Progress updates
• Emergency communications

Service Updates

• Schedule changes
• Technical notifications
• Account-related messages
• Billing notifications

Marketing Messages

• Promotional offers
• New program announcements
• Special events
• Newsletters (opt-in required)

Opt-Out Instructions

You can stop receiving text messages at any time by:

1. Text STOP: Reply "STOP" to any message
2. Contact Support: Email [email protected]
3. Account Settings: Update preferences in your account dashboard

Message Frequency

• Educational messages: As needed for your services
• Service updates: Occasional, as necessary
• Marketing messages: No more than 4 per month

Message and Data Rates

Standard message and data rates may apply according to your wireless carrier's plan. Kids on the Yard is not responsible for carrier charges.

Supported Carriers

Our SMS service is supported by major carriers including:

• Verizon
• AT&T
• T-Mobile
• Sprint
• And other participating carriers

Privacy and Data Protection

• We do not share your mobile number with third parties for marketing
• SMS data is protected according to our Privacy Policy
• Messages may be monitored for quality assurance

Technical Requirements

• Compatible mobile device with SMS capability
• Active wireless service plan
• U.S. or Canadian phone number

Delivery Disclaimer

While we strive for reliable delivery:

• Message delivery is not guaranteed
• Delays may occur due to carrier issues
• Critical communications may use multiple channels

Age Requirements

SMS services are available to:

• Users 18 years or older
• Minors with parental consent
• Parents/guardians of enrolled students

Legal Compliance

Kids on the Yard SMS services comply with all applicable regulations including:

• TCPA (Telephone Consumer Protection Act) - Federal regulations for automated communications
• CAN-SPAM Act - Requirements for commercial electronic communications
• State Privacy Laws - Applicable state-specific communication and privacy requirements
• Wireless Association Guidelines - Industry best practices for mobile messaging

User Rights and Responsibilities

User Rights

You have the right to:

• Receive clear information about message types and frequency
• Opt out of SMS communications at any time without penalty
• Report unwanted or abusive messages
• Request information about data collection and usage

User Responsibilities

By using our SMS services, you agree to:

• Provide accurate and current mobile phone number information
• Use SMS services only for legitimate educational and communication purposes
• Respect the privacy and safety of other users
• Comply with your wireless carrier's terms of service

Data Retention and Security

Message Retention

• Educational communications: Retained for 2 years for academic record purposes
• Service notifications: Retained for 1 year for customer service purposes
• Marketing messages: Retained for 6 months for compliance purposes
• Opt-out requests: Permanently maintained to honor preferences

Security Measures

• Encrypted transmission of all SMS communications
• Secure storage of mobile phone numbers and message logs
• Regular security audits and monitoring for unauthorized access
• Staff training on privacy protection and communication policies

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL KIDS ON THE YARD, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH SMS SERVICES, MESSAGE DELIVERY FAILURES, OR COMMUNICATION DELAYS, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES.

Governing Law

This SMS policy and any disputes arising from SMS service matters shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles. Any legal action or proceeding arising under this policy shall be brought exclusively in the federal or state courts located in Miami-Dade County, Florida.

Contact Information

For SMS-related questions or issues:

Communication Services Team Kids on the Yard Limitless Virtue LLC 9701 NE 2nd Ave, Suite #1069 Miami Shores, Florida 33138 U.S.A Email: [email protected] General: [email protected] Legal: [email protected] Phone: International: +1 786-382-2000

Updates to This Policy

This SMS policy may be updated periodically. We will notify users of material changes through SMS or email. Continued use of our SMS services after changes constitutes acceptance of the updated terms.