Online Coaching Terms of Service

Last updated on January 1, 2025

1. Service Description

Kids on the Yard provides online coaching and mentoring services designed to support students' academic, personal, and social development through virtual platforms.

2. Coaching Services Offered

2.1 Academic Coaching

• Study skills development
• Time management and organization
• Goal setting and achievement tracking
• Academic planning and course selection guidance

2.2 Personal Development Coaching

• Confidence building and self-esteem support
• Communication skills development
• Leadership skills training
• Social skills enhancement

2.3 Specialized Coaching Programs

• College preparation and application guidance
• Career exploration and planning
• Test preparation strategies
• Learning differences support

3. Coach Qualifications

3.1 Professional Standards

• Certified education professionals or trained mentors
• Background checks completed for all coaching staff
• Ongoing professional development and training
• Adherence to professional coaching ethics

3.2 Specialized Training

• Age-appropriate communication techniques
• Child development and psychology principles
• Educational coaching methodologies
• Crisis intervention protocols

4. Session Structure and Expectations

4.1 Session Format

• One-on-one virtual coaching sessions
• Group coaching programs available
• Flexible scheduling to accommodate student needs
• Sessions typically range from 30-60 minutes

4.2 Technology Requirements

• Stable internet connection required
• Compatible device (computer, tablet, or smartphone)
• Video conferencing platform access
• Quiet, private space for sessions

5. Parent and Guardian Involvement

5.1 Communication and Updates

• Regular progress reports provided to parents/guardians
• Parent consultation sessions available
• Open communication channels maintained
• Coordination with school personnel when appropriate

5.2 Consent and Privacy

• Parental consent required for students under 18
• Privacy guidelines respected while maintaining transparency
• Educational records handled according to FERPA guidelines
• Confidentiality balanced with safety requirements

6. Safety and Safeguarding

6.1 Online Safety Protocols

• All sessions conducted through secure, monitored platforms
• Recording capabilities for quality assurance and safety
• Mandatory reporting procedures for concerning behaviors
• Clear boundaries and professional conduct standards

6.2 Emergency Procedures

• Crisis intervention protocols established
• Emergency contact procedures in place
• Collaboration with mental health professionals when needed
• Immediate escalation procedures for safety concerns

7. Progress Tracking and Assessment

7.1 Goal Setting and Monitoring

• Collaborative goal development with student and family
• Regular progress assessments and adjustments
• Measurable outcomes and success metrics
• Documentation of achievements and areas for improvement

7.2 Evaluation Methods

• Self-assessment tools and reflection exercises
• Parent and teacher feedback integration
• Academic performance correlation tracking
• Long-term development monitoring

8. Payment and Scheduling

8.1 Service Packages

• Individual session rates available
• Package deals for ongoing coaching
• Group coaching options at reduced rates
• Sliding scale considerations for qualifying families

8.2 Cancellation and Rescheduling

• 24-hour notice required for cancellations
• Makeup sessions available for excused absences
• Emergency cancellation procedures
• Flexible rescheduling policies

9. Professional Boundaries

9.1 Scope of Services

• Coaching focused on educational and personal development
• Referral to mental health professionals when appropriate
• Clear distinction between coaching and therapy
• Collaboration with existing support teams

9.2 Ethical Guidelines

• Professional conduct standards maintained
• Confidentiality respected within legal requirements
• No dual relationships or conflicts of interest
• Transparent communication about limitations

10. Technology and Platform Usage

10.1 Platform Features

• Secure video conferencing with recording capabilities
• Screen sharing for collaborative work
• Digital whiteboard and interactive tools
• File sharing for resources and assignments

10.2 Technical Support

• Platform orientation provided to all participants
• Technical assistance available during sessions
• Backup communication methods established
• Regular platform updates and security measures

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL KIDS ON THE YARD, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH ONLINE COACHING SERVICES, MENTORING ACTIVITIES, OR PERSONAL DEVELOPMENT PROGRAMS, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES.

COACHING SERVICES ARE LIMITED TO THE AMOUNT PAID FOR SERVICES. COACHING IS NOT A SUBSTITUTE FOR PROFESSIONAL MENTAL HEALTH SERVICES, MEDICAL CARE, OR SPECIAL EDUCATION SERVICES.

12. Termination and Transition

12.1 Service Completion

• Natural conclusion based on goal achievement
• Transition planning for continued independence
• Resource provision for ongoing support
• Alumni support and check-in options

12.2 Early Termination

• Either party may terminate with appropriate notice
• Prorated refunds for unused sessions
• Transition support to alternative services
• Documentation provided for continuity of care

12. Governing Law

These online coaching terms and any disputes arising from coaching service-related matters shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles. Any legal action or proceeding arising under these terms shall be brought exclusively in the federal or state courts located in Miami-Dade County, Florida.

13. Contact Information

For questions about online coaching services:

Coaching Services Team Kids on the Yard Limitless Virtue LLC 9701 NE 2nd Ave, Suite #1069 Miami Shores, Florida 33138 U.S.A Email: [email protected] General: [email protected] Phone: International: +1 786-382-2000 Online Portal: Student Dashboard

By engaging our online coaching services, you acknowledge understanding and agreement to these terms and conditions.